
Revolutionizing the Telecom Sector with AI, Automation, and Gamification
GITEX GLOBAL 2024, the world’s largest technology startup event, is set to draw over 187,000 visitors from across the globe to Dubai. This prestigious event will showcase cutting-edge advancements in e-commerce, cloud computing, the Internet of Things, artificial intelligence (AI), telecommunications, and cybersecurity. Among the notable participants is Kazakhstan-based IT firm QazCode, which aims to transform the telecom sector with its innovative AI-powered solutions.
QazCode, one of Kazakhstan’s leading IT companies, will present groundbreaking platforms that leverage AI, automation, and gamification to improve business processes and meet the individual needs of telecom customers. At Booth H26-30, attendees will have the opportunity to witness the company’s most advanced solutions, including the Retrieval-Augmented Generation (RAG) model and AI Data Extraction tools, which offer new ways for telecom operators to optimize efficiency and enhance customer engagement.
One of QazCode’s standout offerings at GITEX GLOBAL 2024 is Retrieval-Augmented Generation (RAG), a cutting-edge AI tool that combines generative GPT models with search engines. This powerful hybrid solution ensures precise, knowledge-based responses by integrating real-time data retrieval. The result is a more accurate, relevant, and efficient method of responding to complex customer queries, revolutionizing customer support in the telecom sector.
QazCode will also introduce its AI Data Extraction solution, designed to automatically extract valuable information from documents and images. This tool is invaluable in the telecom industry, where processing large volumes of data quickly and accurately can significantly impact operational efficiency.
In addition to AI-powered platforms, QazCode’s booth will feature the innovative Teletainment platform, designed to engage telecom customers through content, gaming, and rewards. Teletainment aims to enhance user interaction by merging entertainment with telecommunications, providing telecom companies a novel way to increase customer loyalty and satisfaction.
QazCode will also showcase Smart Survey, an AI-driven tool that automates customer feedback processes, making it easier for telecom companies to gather and analyze customer insights. Smart Survey streamlines customer engagement, turning feedback into actionable data to improve services and customer experience.
QazCode’s collaboration with Kazakhstan’s Ministry of Digital Technology and leading universities underlines its dedication to advancing AI technology within the country and beyond. By partnering with the GSMA and the Barcelona Supercomputing Center, QazCode is actively developing AI capabilities for large language models, expanding its influence in markets where telecom giant VEON operates, including Europe, Central Asia, and the Middle East.
QazCode’s commitment to staying ahead of the technological curve is evident in its ambition to create a strong foundation for IT product development. Its focus on integrating AI into the telecom sector promises to reshape how telecom operators engage with their customers, streamline operations, and drive business success.
As QazCode expands into the UAE, it brings with it extensive international experience and a proven track record of delivering innovative solutions at competitive prices. CEO Oleksii Sharavar emphasizes QazCode’s adaptability, ensuring swift project delivery and a more tailored experience compared to larger corporations that often rely on standardized approaches.
“We are honored to participate in GITEX GLOBAL 2024 alongside leading IT companies,” said Sharavar. “Kazakhstan has already established itself as a dynamically developing country, actively integrating modern technologies into its own and foreign economies. Therefore, this is a unique opportunity to demonstrate our experience and the latest developments on the LLM platform, establish a strategic partnership with one of the world’s leading software developers, and obtain contracts.”
Sharavar’s vision reflects QazCode’s mission to foster a favorable environment for local and international businesses by investing in human capital and infrastructure development. The company’s participation in GITEX GLOBAL 2024 is a testament to its position as a forward-thinking, agile, and innovative player in the global IT landscape.
As the telecom industry evolves, companies like QazCode are leading the charge with AI-powered solutions that enhance customer engagement, streamline operations, and create new avenues for business success. With its robust lineup of innovative tools, QazCode is poised to play a pivotal role in shaping the future of telecommunications at GITEX GLOBAL 2024.
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